A 99.9% Server Uptime
We’ve set up our shared hosting system using dependable hardware and strongly tweaked software. Our administrators have installed a tweaked version of SELinux on all our physical machines to guarantee optimal safety and stability. We’ve set up several DDoS prevention devices coupled with powerful firewalls to make sure our network is unassailable and safe.
Our shared service plans offer a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you want to offer a topflight web hosting service, you can hardly rely on the default network configuration in a datacenter. We have built our very own custom internal network in an attempt to ensure a superluminal connection speed with the outside world.
And because of this, regardless of which data center facilities you select: our US based data center, our UK based data center, in our FI based data center, in our East Europe based data center or our AU based data center, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is available with all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your hard–earned money at stake, you can’t feel really secure. This is exactly why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In the event that you do not feel happy with our service or in case you want to use an even more powerful hosting solution, such as a Linux VPS hosting service or even a Linux dedicated service – you’ll receive a full refund, with no obscure fees or return charges.
24/7 Technical Support
If you’ve ever had to wait around for hours to get an answer, you probably know how annoying this can be, especially when your website is at stake. That is why our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technical support engineers will be right here and they will answer you in under 60 minutes. And the best part is that their average ticket response time is below 20 minutes!