Live Chat Support in Shared Hosting
Along with the telephone and ticket support, we offer live chat support too. You will be able to contact us every day, which includes weekends and holidays, and we will give you more details about the shared service that we provide in case you are not among our customers yet, or about common and billing questions in case you already have an account. Although for entirely technical issues you will have to open a ticket to our tech support team, as such issues require more time to be dealt with, you may still get in touch with us through our live chat for some tech details. For instance, we are able to assist you to set up an email address in your email client or troubleshoot various problems, saving you lots of time. Even when our telephone lines are already off for the day, you'll be able to talk to a live person.
Live Chat Support in Semi-dedicated Servers
We provide live chat support as standard with our services, which means that if you have any questions for our semi-dedicated servers, you're able to get in touch with our customer support team at any time regardless if you've already acquired an account or not. In general, the chat service is intended for billing, pre-sales and common questions and troubles, still we are able to help you with quite a lot of technical questions too. We can help you select the ideal package for your sites if you do not have an account yet, we can respond to all of the billing questions or issues you may have or we can assist you with installing your new e-mail address on your personal computer or smart phone - all the abovementioned will be done promptly as our live chat service is available all day, each and every day. No matter when you want assistance, you're able to talk to an agent and save a lot of time.