Support Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Solution Warranty

  • Our crew of qualified professionals will try their best to answer to your assistance tickets in less than 1 hour. If, however, the problem you have encountered demands the help of our Administrators’ =Dept,= we’ll address the ticket to the technician on duty and will submit a reply to inform you.

  • Top quality support service
  • Expert Customer Help Service

  • We offer you 7 days a week technical help and support through a super–fast ticketing solution built into your Control Panel. You may contact us all the time about any of the apps that come installed in advance on the virtual server, which include the chosen Operating System, the server administration panel and our in–house created Site Control Panel.

  • Intuitive help center
  • An Educational Help Section

  • Each section of the Site Control Panel that is provided with no charge with your VPS offers you a built–in article base. There’s a collection of detailed how to posts and an array of step by step video tutorials that show all the common site control duties. You can easy–access them by pressing the Help or Video control keys in the top right part of each Control Panel section.