Q: Why do I need to transfer my site? What does website migration involve?
A: If your current web hosting provider can no longer meet the requirements of your site, or if you face regular network downtime, or if you have to wait for hours for the client care team to respond back to you, it may be a clever idea to change your web hosting provider, i.e. to migrate all the files for your sites along with your databases from your present provider to your future provider. At Duland Business Source, we are aware that this can be hard and time–consuming. That’s the reason why we’ll accomplish all that for you for free!Our trained technical staff reps will move your website content from your present hosting provider to us. Our technicians have plenty of experience migrating websites and can handle anything – from a traditional WordPress–driven blog or Joomla™–driven site, to a very elaborate, custom–built application.
Q: How much time will it take for my website to be transferred to your platform?
A: We try to perform all website migrations as fast as possible. However, we do not have a set time frame for website migrations. There are several factors that you need to consider – the very size of your site and the workload of our website migration staff, etc. We always strive to accomplish each migration within 48 hours. With smaller–sized websites, our staff usually manages to finish within 24 hours.
Q: My personal privacy is vital to me. What info do you need to have?
A: We do not gather any sensitive details. We will require, however, the login information for your old web hosting account along with the name of the site that you wish to transfer.
Q: I give you access to delicate data. How can I be sure that you won’t abuse it?
Q: How about downtime? Will my web site be offline?
A: While we transfer your site, it will be available both in your web hosting account with us and in your account with your former web hosting provider. When the migration is completed, we will ensure that everything is working properly and that the integrity of your content is not affected before notifying you that the migration is over. After that, we will explain to you how to transfer the domain name to your web hosting account with us and how to update your DNS records.
Q: Will my current web hosting provider have to do anything?
A: Nope. We’ll never contact your web hosting provider about anything. They won’t be aware of the website migration either.
Q: Which web hosting platforms do you support?
A: We can transfer your website from any web hosting provider or any Linux–driven hosting platform given that we can get access to the Control Panel and there is File Transfer Protocol access available.The only sites that we cannot transfer are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.