1 hour ticket response
We are specialized in supplying a fast and adequate response to every ticket sent by a customer. Our trained client care team members will review your inquiry and will think of the most efficient solution. We offer a 1–hour response time guarantee for all technical support tickets. In reality, our average client support ticket response time has proved to be twenty minutes.
A Top–Class Client Support Service
We have a team of web hosting support professionals who will be happy to reply to all your inquiries every time you require help. Almost all our client care staff representatives have several years of experience in the shared service sector, so you can constantly rely on quick and in–depth answers to your problems.
An Easy–to–Browse Help Center
In the Site Control Panel you will find an easy–to–navigate Help Center section where you can find quick hints on how to use our hosting services. You can find the answers to your questions in our F.A.Q. repository, find more tips in the web hosting account administration articles or watch our how–to video tutorials.
