Extensive Online Documentation in Shared Hosting
Our shared hosting packages include an in-depth knowledge base where you can find information on all the difficulties that you could possibly stumble upon and their solutions. You can become aware of how to create and manage a mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your mail client are accurate, but still you’re unable to send emails, for example. We’ve done our utmost best to be as thorough as possible and to cover all the available options in order to help you save time and efforts and to provide you with different solutions for each single problem. The knowledge base features educative articles too – both general ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the features and functions of the Hepsia Control Panel. You can find relevant articles about specific functions and features in every Control Panel section, while if you’d like to browse the full archive of articles, you should go to the all-inclusive Help section.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers come with in-depth technical documentation where you will see info about all the functions that our in-house developed Hepsia Control Panel comes with, in addition to solutions to various questions and challenges that you could face. All setup manuals offer thorough specifications, so you will not need to worry about omitting something in case you’d like to export a database, for instance. The troubleshooting articles cover different potential reasons for specific issues and the solution for each of them, so if you are not able to send email messages even though you have the right outgoing mail server settings, for example, you can swiftly discover what the reason may be and correct the issue with a couple of clicks of the mouse in your mail client. As the Hepsia Control Panel has quite a lot of features, you’ll be able to find related articles in each of its sections. In case you want to browse all help articles, click on the Help link, which is located in the top right corner of the window.