Phone Support in Shared Hosting
If you choose to employ one of our shared service, you can get in touch with our customer support team over the phone for 14 hrs per day. We can help you select the most suitable plan for your sites because we think that it's better to discuss these issues with a live person. If you already own an account, we can help you with all your sales/billing questions and / or general matters, even with some technical situations that do not need a long time or escalation to an administrator because it is better to open a ticket for time-consuming troubles so as to have all the communication in a single place. We have telephone numbers in the United States, the United Kingdom and Australia, so you are able to call the one you prefer and talk with one of our agents.
Phone Support in Semi-dedicated Servers
Any time you want more details regarding the semi-dedicated servers that we offer, you have the option to call some of the three support phone lines we have around the globe - in the U.S.A., the United Kingdom and Australia. By doing this, you are able to check ahead of time if our solutions are suitable for your web sites. In case you're already our client and you have a semi-dedicated account, you have the option to contact us over the phone for 14 hours daily about any kind of billing or common issues. For strictly technical issues you are able to use our ticketing system to communicate with our technical support as someissues just need additional time to be solved, still we can help you on the phone with countless minor technical problems as well, saving you efforts and time.